Support questions and answers for software by RL Vision.
There is a bug in Windows Installer that causes this on some computers. You
can find more info here:
You can try to update windows installer, it might fix the problem...
Blame Microsoft for this. I'm not even using Windows Installer for my
----- Original Message -----
From: ", Frank" <*****@*****>
Sent: Thursday, April 05, 2007 9:19 PM
Subject: Renamer 5.06 Desktop Shortcut Problem
First let me say that we had communicated once before; the subject being how
many files can Flash Renamer
I am most thoroughly impressed with this program and have it registered. It
has saved me many, many hours of manually renaming my files.
I currently am experiencing the following problem which I believe has
nothing to do with any "bug" in Flash Renamer
. Instead I believe it to have
resulting from upgrading my hard drive.
Here is the problem:
Each time I click on the desktop icon to bring up Flash Renamer
, Roxio Easy
DVD/CD windows installer insists on trying to install Roxio Easy DVD/CD
(which I have also registered.)
You being the expert programmer that you are can perhaps take a moment and
advise me how I can correct this problem. It occurs whether I try to start
from the desktop icon or the start program menu.
I am at work now and do not have my registration code.
My name is Frank X. , 28 Ranson St., Stamford, CT 06902.
Home phone: 203-324-9058
Home email: *****@*****
Work phone: 203-614-5108
Work email: *****@*****
I know that this request most likely goes beyond typical software support so
any help at all would be very much appreciated.