RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: Flash Renamer

Date: Thu, 22 May 2008 21:04:20 +0200

Please tell me a bit more about your problem. Does anything at all happen when you try to start FR? Did it work before you upgraded to SP3? Have you made any other changes to your computers?

Also, you can try this: Open the Flash Renamer program folder, typically "c:\Program Files\Flash Renamer" and rename the file "FlashRen.exe.manifest" to something else. This might work.

// Dan


Tiffany wrote:
>
> Hello,
>
> Thank you for your prompt response to my message. I tried your suggestion, twice. But I am still unable to start Flash Renamer. This is the first time Iíve tried to use it since I upgraded to Windows XP SP3. Could it be incompatible with this update? I would really appreciate any help you could provide as I really love Flash Renamer & have registered it.
>
>
>
> Thank you.
>
> Tiffany
>
>
>
>
>
> From: RL
> Sent: Wednesday, May 21, 2008 12:36 PM
> To: Tiffany
> Subject: Re: Flash Renamer
>
>
>
> Hi,
>
> My suggestion would be to remove all settings so you start fresh. First uninstall Flash Renamer. Then find the settings folder:
>
> "C:\Documents and Settings\All Users\Application Data\RL Vision\Flash Renamer"
>
> (or if you have Vista: "%userprofile%\AppData\Local\VirtualStore\RL Vision\Flash Renamer\" and "C:\ProgramData\RL Vision\Flash Renamer\")
>
> and remove this folder. Restart your computer and install the latest version of Flash Renamer again. I hope this helps!
>
> // Dan
>
>
>
> Tiffany wrote:
>
> Hello,
>
> I recently downloaded & registered Flash Renamer. However, after installation Flash Renamer won't start. I've tried uninstalling & reinstalling several times, but I still can't get the program to start. Could you please help me? I used to use Flash Renamer before registering it and really liked it. Thank you.
>
> Tiffany
>
>
>
> E-mail for the greater good. Join the iím Initiative from Microsoft.


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