RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: FW: Registration and install questions

Date: Tue, 03 Jun 2008 18:37:38 +0200

Hi,

The registration code is stored in this file:

C:\Documents and Settings\All Users\Application Data\RL Vision\Flash Renamer\settings.dat

(It's just a textfile. Look for "regcode".)

When an unregistered version starts, you will see a shareware window. Here is a buttons called "enter code" that you are looking for.

About the office installer: There is a bug in Windows Installer that causes this on some computers. You can find more info here: http://www.annoyances.org/exec/show/article08-103

I don't know how to fix it. Blame Microsoft - I'm not even using Windows Installer for my programs...

// Dan



Steve wrote:
>
>
>
> One other issue added in red below…
>
> From: Steve
> Sent: Tuesday, June 03, 2008 9:09 AM
> To: '*****@*****'
> Subject: Registration and install questions
>
>
>
> HI,
>
> I am the new IT Manager here, and am trying to get our licensing straight on your software.
>
> we appear to have 20 licenses-10 for our Columbia SC office and 10 for Denver, CO.
>
>
>
> Here in SC,
>
> I have 8 PC’s that are V 6.04 “Registered” These are OK, except I cannot see license key.
>
>
>
> I need help with these:
>
> I have 1 “unregistered or Shareware” V 6.04 I need to input an available license for.
>
> I have 1 V 6.04 fresh install that does not say “shareware, unregistered or registered”, but it has not been registered. This PC invokes MS OFFICE 2007 install wizard every time I click the Flash Renamer shortcut! Does it need a particular component from the Office disk? Help!
>
>
>
> So really I have 3 issues:
>
> 1. I need to know which of my 10 license keys have been use ro register the 8 Registered installs.(can I see that in the software-I looked at the INI files but did not see it-is there a registry key?
>
> 2. I need to register the shareware version by inputing a key I already have.(how?)
>
> 3. I need to register the “fresh install” by inputing a key I already have.(how?) and fix the Office install issue…
>
>
>
> Any assistance you can provide would be appreciated!
>
> Thanks!
>
>
>
> ___________________________________________________________
> Steve
> IT Manager
> Digital Media Communications, Inc.
> Videos Driving Your Revenue Since 1996
> Office: 803-732-3656 Ext. 1223
>
> Mobile: 803-467-8430
> Email: *****@*****
>
>


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