RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: Fw: Most recent products

Date: Tue, 29 Jul 2008 18:28:33 +0200

Sounds like (yet another) false positive. Every now and then AV programs flag my programs and games as having malware. My guess is that this program (SecureExpertCleaner) is using the same installer as I am (Inno Setup) which causes them to look alike. Nothing to worry about. Or wait a couple of days, since usually the AV companies fix their virus signatures.

// Dan




Matthew NONLILLY wrote:
> Good afternoon Dan,
>
> Since I have this email channel open, I figured I would go ahead and reply
> to this message.
>
> I am going through testing of the software before we implement it into the
> environment. Right off the bat a red flag has been raised. As soon as I
> execute the “FlashRenamer61_Setup.exe” file, I get an alert from Symantec
> saying a threat has been detected and quarantined. The detected threat is
> “SecureExpertCleaner”. More information can be located here:
> http://securityresponse.symantec.com/security_response/writeup.jsp?docid=2008-072807-2626-99
> . Is this a known issue, or has the installer from the download site
> become compromised? Any additional information you can provide would be
> appreciated.
>
> Best regards,
>
> Matthew
> Software License and Compliancy Team
> SARCOM | IT Solutions | http://www.sarcom.com
>
>
> Joseph J /AM/LLY To 07/29/2008 11:12 Matthew AM NONLILLY/AM/LLY@ cc Subject Fw: Most recent products
>
>
> Question answered.
>
> Move forward with testing version 6.1, and skip the rest.
>
> Joe
> Software Compliance Coordinator
> Phone: (317) 655-9133
> E-mail: *****@*****
> ----- Forwarded by Joseph J /AM/LLY on 07/29/2008 10:36 AM -----
> RL Vision <*****@***** > To Joseph J 07/29/2008 10:12 <*****@*****> AM cc Subject Re: Most recent products
>
>
>
> To all your questions: Yes!
>
> // Dan
>
>
> Joseph J wrote:
>
> I just purchased a copy of Flash Renamer through the BMT Micro Inc.
> website. The only version available for download was version 4.6
> When I go to the product website, I see there is a version 6.1
> available. My questions are: Can I upgrade to the newer product
> since I purchased a copy of an older version? Can I just skip the
> old version all together, and just use the key code for the newest
> version?
>
> Thank you for your help.
>
> Joe - Eli and Company
> Software Compliance Coordinator
> Phone: (317) 655-9133
> E-mail: *****@*****


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