RL Vision Knowledge Base

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Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: [Fwd: Flash Renamer error]

Date: Mon, 29 Sep 2008 21:06:26 +0200

Hi again,

There is a bug in Windows Installer that I know has causes problems similar to this one on some computers. You can find more info here:

http://www.annoyances.org/exec/show/article08-103

Microsoft is to blame for this for this - there is nothing I can do to fix it...

// Dan




J.C. Isler wrote:
> Thanks for your prompt answer, Dan.
> The problem started after my computer crashed and I had to format the hard
> drive. I reinstalled everything. As a matter of fact I reinstalled the Flash
> Renamer a couple of times but I still get the note asking for the DELL
> Resource CD.
> I have to use the CD or try a few times to open the Renamer. Sometimes I get
> 2 or 3 at the time and I have to delete them until I end up with one
> program.
> It's not a big deal but if you find a way to fix this bug, please, let me
> know.
> Juan
>
> -----Original Message-----
> From: RL
> Sent: Sunday, September 28, 2008 3:45 AM
> To: *****@*****
> Subject: Re: [Fwd: Flash Renamer error]
>
>
> Hi,
>
> I'm sorry to hear about your problems. I have never heard of this
> before. Can you remember when this started? If you made some changed to
> your computers at this time perhaps? Do you see if "Windows Installer"
> is involved in this in any way?
>
> // Dan
>
>
>
>
>> -------- Original Message --------
>> Subject: Flash Renamer error
>> Date: Fri, 26 Sep 2008 21:54:07 -0400
>> From: J.C. Isler <*****@*****>
>> Reply-To: *****@*****
>> To: <*****@*****>
>>
>>
>>
>> Dear sirs:
>>
>> I have a problem with the Flash Renamer I purchased on October 30, 2006.
>>
>> Every time I try to start the program I get a note : DELL Resource CD.
>> Error 1311. Source file not found, etc.
>>
>> Then I get two options: Retry and Cancel. No matter what I'll choose
>> I'll get both options back, again and again.
>>
>> After a few times trying to delete them (usually I may do this with the
>> help of the Windows Task Manager), then I get the Flash Renamer working
>> until I close it.
>>
>> Is there a way to fix this problem?
>>
>>
>>
>> Juan
>>
>>
>>
>>
>
>
>


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