RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: FW: Issue...

Date: Mon, 02 Mar 2009 20:12:47 +0100

Setting it to "do nothing" removes all references between Flash Renamer and Explorer. I do not see how Flash Renamer could still be causing problems after that. You could try to uninstall Flash Renamer completely and then restarting your computer. Uninstall should removes the files as well.

// Dan



Chris wrote:
> Thanks for your reply. That's correct. I do not get a menu at all when right clicking. I did set it to, "do nothing" but that didn't help. We're not running XP 64. Any other suggestions?
>
> Thanks,
> Chris
>
> From: RL
> Sent: Friday, February 27, 2009 12:08 PM
> To: Chris
> Subject: Re: FW: Issue...
>
>
> Do you mean that you do not get a menu at all, or do you not see Flash Renamer on the menu?
>
> In the first case, if there is a problem caused by Flash Renamer, here is how to fix it: start Flash Renamer and open the settings. The first thing you see should be the "shell integration". Here choose "do nothing".
>
> In the second case, if you have XP 64 then this is normal, since the right click menu does not work there yet.
>
> // Dan
>
>
> Chris wrote:
>> Since installing Flash Renamer we're seeing an issue where we right click on a document in explorer and nothing comes up. Have you heard of this before? Is there a fix?
>>
>> Thank you,
>> Chris
>>
>> System: Dell OptiPlex 740
>> RAM: 2 gig
>> CPU: Dual core AMD 64
>> OS: XP
>> Flash version: 6.2 (Just downloaded today)
>>


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