RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: Licensing FlashRenamer 6.2

Date: Thu, 19 Mar 2009 09:46:28 +0100

Hi,

Most likely the program is unable to save its settings (and thus the registration code) when it quits.

I suggest that you remove your current settings, which can be found here:

--

Flash Renamer stores its settings in the "common appdata" folder (typcally %ALLUSERSPROFILE%\Application Data\RL Vision\Flash Renamer\). All users share these settings (except in Vista, see below).

Windows Vista is a bit different. Because the setup program copies the settings to the common appdata folder, the files will inherit setups admin privileges, so only a real admin (ie with UAC turned off) will be able to modify them. Vista has a solution called Virtualizing that will automatically make copies of the files to a VistualStore folder (typically %userprofile%\AppData\Local\VirtualStore\RL Vision\Flash Renamer\). This means that all users will have unique settings. If you don't like this, you can change the read/write privileges on the original files (typically stored in C:\ProgramData\RL Vision\Flash Renamer\) and give standard users write privileges.

--

Remove the file "settings.dat". After this, start FR again as usual. Now it should re-create the settings file, hopefully with the correct privileges so that it is able to save the settings in the future too!

// Dan




Bobby wrote:
> Sir,
>
> I am having problems licensing FlashRenamer 6.2. When I enter the key it says thanks for registering but the next time I run the program it says to enter the key for license. It never says that it is registered.
>
> Can you help?
>
> Thanks,
> Bobby
>
>


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