RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: Bug

Date: Thu, 09 Jul 2009 18:28:26 +0200

Hi,

1) based on your information it is impossible for me to know what could be causing this. If you would be able to figure out how to reproduce the crash, and send me this info (screenshots are helpful too) (also include the files that are causing it if needed) then it would help me a lot and I promise that I will have a look at it and try to fix it.

2) You are talking about the "shell integration" which you can find on the first page in the settings. Try both options here. If the third option ("menu") does not work, then the middle options should work since it is the same as previous versions. You must start FR as an admin to modify these settings.

// Dan


Akram wrote:
>
> Dear Sirs
>
> I am enjoying Flash Renamertremendously: its diverse features, its ease of use and its speed.
>
> I have two issues I hope you can help me with:
>
> 1) On several occasions, when I rename a file which is in the FR right pane, FR crashes and exists. I do not get any specific information to send you.
>
> 2) In an earlier version, I used to be able to right click on a folder and start FR. FR would automatically show me the files within that folder.
>
> Now, no matter what related settings I set, I do not get the files unless I navigate to them OR I drag and drop them.
>
> BTW: my brother has the same version (6.2) and he can see the files. I copied his settings one by one and had a mirror image of them all. Still, no files.
>
> Can you help?
>
> Thanks a lot
>
> Akram
>
> Beirut: +9613-206805
>
>
>


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