RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: FLASH RENAMER BUG

Date: Mon, 31 Aug 2009 19:01:11 +0200

Hi,

There is a bug in Windows Installer that causes this on some computers. You can find more info and possible solutions here:

http://www.annoyances.org/exec/show/article08-103

You might also want to try to update Windows Installer. There is also a cleaner for Windows Installer that you can try.

I'm very sorry that this is happening to you, but you have to blame Microsoft for this. I'm not using Windows Installer in any kind of way.

// Dan

PS: If you get it working please let me know so I can tell others how to solve the problem.



"J. J." wrote:
>
> Had been using an old trial version of Flash Renamer and decided to buy the latest version 6.2
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> The new version works, but during the install process and also everytime I run it, Windows attempts to install Easy CD Creator 5 Platinum and I have to cancel out. This happens on both of my computers an HP Desktop and an HP Laptop. It did not happen ever with the older trial version of Flash Renamer.
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> Actually I have this old version of Easy CD Creator 5 Platinum on both of my systems.
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> I have had it forever since the Jewel Case label Creator is easier and quicker to use than anything else from any vendor I know of. I use Nero for burnign CD’s and think Roxio has ruined Easy CD Creator with bug ridden new releases.
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> I never have this “install / re-install” of Easy CD Creator 5 Platinum with any other software I add to my system. It is definitely related to Flash Renamer’s installation and/or launch once installed.
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> I can put up with this for a little while, but if you can’t solve it I will have to uninstall Flash Renamer and will want a refund. I am fairly technical and will try most anything you suggest including editing the registry if you tell me where to look and what to do.
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>
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> --
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> John
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> 561-667-4333 cell (going out of the country soon for two weeks)
>
>


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