RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: FW: Presets

Date: Mon, 21 Sep 2009 19:07:53 +0200

I'm having no luck reproducing the error, but I have some ideas of what it could be.

It sounds like you have been able to open the "setup parts" window in some folders? Good. When you do this, what does the textbox at the top say? Please copy it and send to me.

Also plaese start Flash Renamer and do this: Go to a folder where this happens. Right click on a file. Select "Copy to clipboard" and then "All filenames". Now open NotePad and press Ctrl+V to paste the filenames. Save as a textfile and send this to me.

thanks,

Dan



Bryan wrote:
>
> Every time without fail….it would happen when I would click on a file and then select “setup parts”. Yes, it usually only happens when I use the files….but it even crashed when I just went to change to a different folder….so, I guess it’s not just with the files.
>
>
>
> From: Dan
> Sent: Saturday, September 19, 2009 2:05 PM
> To: Bryan
> Subject: Re: FW: Presets
>
>
>
>
> Thank you for the screenshots. Can you tell me exactly what you did in between the first and second image? Every single click is interesting for me. This is important so I can re-create what you did and make it crash myself.
>
> You have a lot of files/folders/subfolders in the list. Does it still happen if you only select "files"?
>
> // Dan
>
>
> Bryan wrote:
>
> Dan,
>
>
>
> Here are the screens for my program when it’s freezing and crashing when I’m trying to setup parts for my presets so you can see for yourself. The .hdmp file is the file that windows creates for the crash info. I hope you can figure it out because it is very frustrating.
>
>
>
> Thanks,
>
> Bryan
>
>
>
> From: Dan
> Sent: Monday, September 07, 2009 3:11 PM
> To: Bryan
> Subject: Re: FW: Presets
>
>
>
>
> I can't believe how much bad luck you are having! I've never had anyone else say that FR crashes when running presets...
>
> Send me:
>
> 1) your presets.dat and settings.dat files (make sure you have shut down the program so the settings are saved before it crashes)
> 2) a screenshot of the program just before you press rename and it crashes
> 2) a screenshot when it has crashed
>
> ...and I will have a look at it.
>
> // Dan
>
>
>
> Bryan wrote:
>
> Yeah….I can now setup the presets….but now when I go to run them the program errors out and shuts down….go figure.
>
>
>
> From: Dan
> Sent: Sunday, September 06, 2009 6:09 AM
> To: Bryan
> Subject: Re: FW: Presets
>
>
>
>
> >From what I can see, you have both run preset (left) and the preset manager (right) open at the same time. A preset consist of various functions groups together. (But you can not add a preset into another preset.)
>
> To manage your presets, select for example the case convert function to the left and the preset manager to the right. Now you should be able to add this function into a preset.
>
> To rename using this preset, use the run preset function just like any other rename function.
>
> Setup parts is related to each function, and stored together with that function if you add it to a preset. Thus, you can not edit parts while using the run preset function, since it would not have any meaning.
>
> I hope this helps!
>
> // Dan
>
>
> Bryan wrote:
>
> The first one was for the setup parts….so you can see the type files I rename. This is the Preset Mgr.
>
>
>
> From: Dan
> Sent: Saturday, September 05, 2009 1:43 PM
> To: Bryan
> Subject: Re: FW: Presets
>
>
>
>
> Can you send me a screenshot showing when you can not add a preset?
>
> // Dan
>
>
> Bryan wrote:
>
> It won’t let me setup parts and it won’t let me add preset commands in the preset manager. I can add a new preset but I can’t put any new commands under the preset.
>
>
>
> From: Dan
> Sent: Saturday, September 05, 2009 1:23 PM
> To: Bryan
> Subject: Re: FW: Presets
>
>
>
>
> If you run as admin you should never have any problems writing to the settings files. Explain to me again what you are trying to do that does not work. Perhaps I have missed something?
>
> // Dan
>
>
> Bryan wrote:
>
> Still the same.
>
>
>
> From: Dan
> Sent: Saturay, September 05, 2009 1:03 PM
> To: Bryan
> Subject: Re: FW: Presets
>
>
>
>
> Try this then: Start Flash Renamer by right clicking on it's icon and selecting "runas admin". This must work, or else something is very strange.
>
> // Dan
>
>
> Bryan wrote:
>
> Same as below….again….sigh….no presets.
>
>
>
> From: Dan
> Sent: Saturday, September 05, 2009 7:52 AM
> To: Bryan
> Subject: Re: FW: Presets
>
>
>
>
> Were the files re-created?
>
> // Dan
>
>
>
> Bryan wrote:
>
> Lol….this is frustrating….I started FR…opened the settings folder in ProgramData….deleted the files (not the folder)….saved and closed the folder….then closed FR…then restarted FR….same thing.
>
> It asks for my registration user code….I add it and it thanks me for registering.
>
> Still won’t let me setup parts
>
> Won’t let me add presets.
>
> I did turn OFF User Account Control…which did give me access to the Shell Menu.
>
>
>
> Thanks again for your help.
>
>
>
> Bryan
>
>
>
> From: Dan
> Sent: Friday, September 04, 2009 2:29 PM
> To: Bryan
> Subject: Re: FW: Presets
>
>
>
>
> No, you got it wrong. The privileges I'm talking about is in Vista, not FR. Try this:
>
> Start FR.
> Open the settings folder and delete all files (but not the folder)
> Switch back to FR and close it.
> The files should now be re-created with correct file privileges.
>
> // Dan
>
>
> Bryan wrote:
>
> Dan,
>
>
>
> Thanks for the reply. When I open up the ProgramData for FR….I am assuming the privilege files is one of .dat files….probably settings. I guess my question is….is the setting for Admin 0 or 1?
>
>
>
> Bryan
>
>
>
> From: Dan
> Sent: Friday, September 04, 2009 12:23 PM
> To: Bryan
> Subject: Re: FW: Presets
>
>
>
>
> Yes, I got it and sent you an answer. You probably just need to make sure that you either run FR will full admin rights, or that you (or rather the user you are logged in as) is allowed to write to the settings files (see location below). Normally this should work automatically. I can't tell why it doesn't for you.
>
> // Dan
>
> Windows Vista
>
> Windows Vista is a bit different. Because the setup program copies the settings to the common appdata folder, the files will inherit setups admin privileges, so only a real admin (ie with UAC turned off) will be able to modify them. Vista has a solution called Virtualizing that will automatically make copies of the files to a VistualStore folder (typically %userprofile%\AppData\Local\VirtualStore\RL Vision\Flash Renamer\). This means that all users will have unique settings. If you don't like this, you can change the read/write privileges on the original files (typically stored in C:\ProgramData\RL Vision\Flash Renamer\) and give standard users write privileges.
>
>
> Bryan wrote:
>
> Did you receive this?
>
>
>
> From: Bryan
> Sent: Sunday, August 30, 2009 3:10 PM
> To: *****@*****
> Subject: Presets
>
>
>
> Hi Dan,
>
>
>
> I had to migrate my program to a new system when my old computer crashed. Now, I’m running Renamer v6.2 with Vista as opposed XP. Now, I’m having problems with my preset function. I can’t seem add any presets to my manager. I see where there have been reports of problems with Vista concerning admin rights. I am new to Vista so any help you might be able to render getting around these issues would be appreciated.
>
>
>
> Thanks,
>
> Bryan


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