RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: Unable to register application

Date: Thu, 01 Oct 2009 18:28:37 +0200

Hi again,

Thank you for the setting file. It made it easier to figure out the problem!

In order to make the experience better for first time users, Flash Renamer will not show the shareware window the first day it is used. But this caused some confusion among registered users who could not find how to enter their code. So I added the "link" which you pointed out in your images. But in 6.2 there is a small bug: the link will show the first day, even if the program is registered.

So you see, your copy is actually registered, and the link should disappear tomorrow!

I have already fixed this bug in 6.3, which I am working on right now!

// Dan


Kollemorten, Michael wrote:
>
> Hi Dan,
>
>
>
> The user I tried the procedure on was local administrator so privileges should not be an issue. I tried your procedure with the same result though. I have attached the settings file that contains the registration key.
>
>
>
> /michael
>
>
>
> From: Dan
> Sent: 30 September 2009 19:35
> To: Kollemorten
> Subject: Re: Unable to register application
>
>
>
>
> Hi,
>
> It sounds like the settings are not being saved. On XP, Flash Renamer stores its settings in the "common appdata" folder (typcally %ALLUSERSPROFILE%\Application Data\RL Vision\Flash Renamer\). All users share these settings. Make sure that the users is allowed to write to that folder. If you are still having problems, try to start Flash Renamer, remove all settings files (except for the script folder), and the close FR again. The files should be re-created, hopefully with proper privileges!
>
> // Dan
>
>
> Kollemorten, Michael wrote:
>
> I try to register the application using the link in the program
>
>
>
>
>
>
> This takes effect immediately
>
>
>
>
>
>
> However when I reopen the application it still asks me to register
>
>
>
>
>
>
> Please advice.
>
>
>
> Med venlig hilsen / Yours faithfully
>
>
>
> Michael
>
> IT Coordinator
>
>
>
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>
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>
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>
> DK-1098 Copenhagen K
>
> Denmark
>
> Reg. No. 22756214
>
> Office tel. no. +45 33 63 33 63
>
> Direct line +45 33 63 35 81
>
> Cell phone no. +45 31 71 99 34
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> www.maersk-drilling.com
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>
> The information contained in this message is privileged and intended only for the recipients named. If the reader is not a representative of the intended recipient, any review, dissemination or copying of this message or the information it contains is prohibited. If you have received this message in error, please immediately notify the sender, and delete the original message and attachments.
>
> The information contained in this message is privileged and intended only for the recipients named. If the reader is not a representative of the intended recipient, any review, dissemination or copying of this message or the information it contains is prohibited. If you have received this message in error, please immediately notify the sender, and delete the original message and attachments.


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