RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: A suggestion ...

Date: Sat, 30 Jan 2010 13:39:43 +0100

Hello Jed,

That review certainly seems very strange. Wonder if he actually tried the program? Thanks for leaving that comment though!

I don't really trust download sites in general, because there are only a few sites that are serious. All other just collect "pad" files and throw together a sites with downloads, hoping to make money from google ads. They also give out 5-star ratings to ALL programs, hoping to get backlinks...

You are right about the vat. I should add a note about it on the homepage. (But most people I think do not see the homepage. They go directly to the purcahse page, where the vat is automatically added where needed.)

// Dan



Jed wrote:
>
> Hey there. ^_^
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>
>
> I’ve just purchased Flash Renamer. Great program – been using it for donkey’s – only fair to buy it after all this time.
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> Two minor things, while I can be arsed to type the message (an exercise in avoiding my tax return, if ever there was one);
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> · A quote from the featured review on http://flash-renamer.en.softonic.com/ for Flash Renamer (v6.2): “For any serious Flash video downloader, this is an essential piece of kit that will help you manage your Flash files if you're loathe to convert them to anything else.” Goes on to say, under the ‘cons’ bit of ‘Pros & Cons’ – “Only works with Flash files”.
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> Now ... correct me if I’m wrong – but either I don’t understand the first thing about your program or someone other than myself has been at the herb. o_O Although the reviewer also includes info about file renaming, I left a follow-up review to specify that it’s not specifically for Flash files - but feel free to chase this up and get the front article corrected if you’re at all fussed (I couldn’t see any direct contact links for ‘Nick Mead’, though I’m sure there must be something).
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> · In my humble opinion (do ignore, by all means) you should specify that the price excludes VAT, wherever you’re quoting it. As a UK resident, surprise VAT charges can be enough to make me change my mind if I’m on the fence about buying something. For me, the process went;
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> 1) Hmmm ... $20, huh? Kinda high for a program I only use once a month, but it is very good.
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> 2) In pounds, I suppose that’s not too much. According to today’s rate (thank you Universal Currency Converter) that’s only £12.50. Oh, go on, then.
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> 3) Name, address, details > Paypal > click to conf-- ... hang on. Where did £15.71 come from? £13.37 and VAT ..?
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> 4) Sod that. I’m gonna go and see if there’s any competition (at which point I found the above review and started feeling very defensive about your software, before going back to buy it anyway! I’m so weak ... -_-).
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> I’m not usually so petty over £3, honest ... o_O
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> Hail the Amiga and C64! (that, along with “free updates for life” certainly won me back over). -_^
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> Best wishes,
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> Jed


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