RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: No Finished Dupli Find

Date: Mon, 09 Aug 2010 20:06:36 +0200

Hi again,

I downloaded your file and tried to open it with Dupli Find. It worked without problems on my computer.

In your screenshot I can see that the program is displaying the content of the file. If you open the settings, there is an option called "disable display of more than xxx lines":




I believe that you have changed this. The problem is that displaying such amounts of data takes a lot of time. I don't think the program stopped working for you, it just took so much time that it looked like it had stopped working.

On my computer I had a limit (30000) when I opened the file. I think that if you set such a limit, then the program will work for you too!

(When I opened the file it took about 600 MB to open the file. This is no problem for most modern computers. Even if your computer does not have much memory, Windows should take care of it so you will not have any trouble.)

best regards,

Dan





Johan wrote:
>
> Dear Mr./ Mrs. Dan,
>
> Other file is Ok. I canít send file to you because itís high memory 22.9MB
>
> How many free space for run this soft ware?
>
>
>
> Thanks & Best Regards
>
>
>
>
>
> NGUYEN
>
> (Senior Project Coordinator)
>
>
>
> Pemara Labels Vietnam Ltd.
>
> No. 1, Street 4,
>
> Vietnam- Singapore Industrial Park
>
> Thuan An Dist., Binh Duong Province, Vietnam
>
> From: Dan
> Sent: None
> To: Johan
> Subject: Re: No Finished Dupli Find
>
>
>
>
> Hello,
>
> Based on the picture I can see that it appears that the program has hung where it is supposed to display the result. This is not good, and I want to find out why so I can fix this.
>
> Tell me: Does this happen all the time? Have you tried any other files that cause this to happen?
>
> Would it be possible for you to send me the file you have opened in the picture? This would let me test the file and see what is happening.
>
> Also, please tell me what settings and load options you are using (screenshots are fine).
>
> Thanks,
>
> Dan
>
>
> Johan wrote:
>
> Dear Supplier,
>
>
>
> I have a problem when find duplicate. After software loaded file & Dupli Find, but when finished I donít see report
>
> Pls see picture below
>
> I wait more 1hr, but not report
>
>
>
> Pls let me know how about problem
>
>
>
> Thanks & Best Regards
>
>
>
>
>
> NGUYEN
>
> (Senior Project Coordinator)
>
>
>
> Pemara Labels Vietnam Ltd.
>
> No. 1, Street 4,
>
> Vietnam- Singapore Industrial Park
>
> Thuan An Dist., Binh Duong Province, Vietnam
>
>
>
> Tel: +84 (650) 378 45 45
>
> Mobile: +84 903 373 469
>
> Fax: +84 (650) 378 45 43
>
>


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