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Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: Flash Renamer 6.04 Upgrade

Date: Thu, 17 Jul 2008 18:23:20 +0200

Hi,

6.04 will automatically detect if you already have a registered version on the same computer.

On a computer with no previous version, the shareware screen will not appear until the second day of usage. This is to make the "experience" for first time users better (although I realize it can be confusing for old users).

// Dan


Frank wrote:
>
> Hello Dan:
>
>
>
> I have been a registered user of Flash Renamer since version 4 and think it is an excellent program…one that I simply cannot do without.
>
>
>
> Not long ago I upgraded to version 5.11.
>
>
>
> Now I tried to upgrade to version 6.04. The installation went fine..but no “shareware screen” came up for me to enter my code. Also, when I click on the “about” tab it did not indicate that I was registered.
>
>
>
> I installed version 6.04 directly. It was installed in it’s own directory of “Flash Renamer” whereas my version 5.11 is installed in the directory: “Flash Renamer 5.11
>
>
>
> Is there some way that I can install version 6.04 so that it will read as being registered.
>
>
>
> Please advise. You can email me at my work email. I am here until 4:00 PM Eastern time but please be sure to send a copy to my home email as well since I cannot access my home email from work and vice versa.
>
>
>
> Thanks Dan.
>
>
>
>
>
> Frank X.
>
> 28 Ranson St.
>
> Stamford, CT 06902
>
> Home Phone: 203-324-9058
>
> Work Phone: 203-614-5108
>
> Home Email: *****@*****
>
> Work Email: *****@*****
>
>


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