RL Vision Knowledge Base

Support questions and answers for software by RL Vision.

Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.

Subject: Re: pdf image extraction wizard

Date: Sat, 01 Nov 2008 08:05:36 +0100

Hmm... Sounds like one of those crappy MS installers that requires two "passes". If I remember correctly I think that you should extract the files to a temporary folder, and then run a new installer that you will find there.

It's not enough to just copy the files. They need to be registered in the system. Somehow the files you've already got have become unregistered or corrupt.

If all this fails, try to copy the files to the same folder as the PDF Wiz exe is located in. I'm not sure if it will work, but often it does!

// Dan

, Philip (Retired) wrote:
> I downloaded the VB6 runtime files from the URL given. When I tried to run them it asked me where I want to extract the files. I searched and found the file in question was already in my computer at c:\windows\servicepackfiles\i386. It was clearly NOT missing, but I figured it might be corrupted, so gave that as the extraction address. When it finished I again tried to run the PDF Image Extraction Wizard with the same non-results.
> 1. Should the extraction have been put elsewhere?
> 2. Should I have deleted the old version of the file before the extraction?
> 3. The search did find one other occurrence of this file in C:windows\$NTservicepackuninstall$, but I could hardly imagine that this was the one needed to make your program run. Was I wrong?
> -----Original Message-----
> From: RL
> Sent: Fri 10/31/2008 10:49 AM
> To: , Philip (Retired)
> Subject: Re: PDF Image Extraction Wizard
> Hi,
> Looks like you need to re-install the VB6 runtime files. You can find
> them at Microsoft:
> http://www.microsoft.com/downloads/details.aspx?FamilyID=7b9ba261-7a9c-43e7-9117-f673077ffb3c&DisplayLang=en
> // Dan
> , Philip (Retired) wrote:
> >
> > This story started when I downloaded v.1.0 from nonags.com. It worked
> > fine and I loved it. Then one day it would not work and gave me the
> > popup whose picture I have attached. As suggested, I tried
> > uninstalling it and reinstalling it. This did no good. Then I
> > navigated to your web site and downloaded v3.0. It has exactly the
> > same problem. Your shareware fee is eminently reasonable and I'd be
> > glad to pay it - if the software worked. But it doesn't.
> >
> > I know that the usual first question in a case like this is "Have you
> > made any hardware changes to the computer?" The answer is "No."
> >
> > The second question is "Have you made any changes in the software?"
> > The answer is "Yes", but pinpointing the changes or even the time is
> > difficult. I THINK I have used the program successfully within the
> > past month. The programs installed within that time are Sequoia,
> > Stock Assault 2.0 and PC Satellite TV.
> >
> > If you can help me solve this, you'll not only earn a shareware fee,
> > but my heartfelt gratitude.
> >
> > Phil
> >
> >
> >
> > ------------------------------------------------------------------------
> >

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