RL Vision Knowledge Base
Support questions and answers for software by RL Vision.
Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.
Subject: Re: Bug in 6.2? >> Email I intended to send (Thursday evening)
Date: Fri, 08 May 2009 15:25:47 +0200I'm glad that you got it working, but I'm still confused as to why the files did not load...
// Dan
Andy wrote:
> Hi Dan
> I'm puzzled now. The test files are very real, and anyway prior to setting up the test folder I'd reproduced the problem without fail on numerous folders/files. Tonight I uninstalled 6.2 in readiness to try the debug version, then just out of curiosity I reinstalled 6.2. Now the context menu works as expected, loading files into Renamer the way it should. Perhaps the initial installation had failed in some way? (though it appeared to go OK)
>
> I decided to install the debug version anyway. Just selected two files :
>
> Here are the messages, in sequence :
> Command line = /l "C:\DOCUME~1\Andy\LOCALS~1\Temp\FlashRenTemp.txt" /k
> File to load: C:\Documents and Settings\Andy\Desktop\TestRenamer\DSC_3218.jpg
> C:\Documents and Settings\Andy\Desktop\TestRenamer\DSC_3242.jpg
>
> Load C:\Documents and Settings\Andy\Desktop\TestRenamer\DSC_3218.jpg
>
> Load C:\Documents and Settings\Andy\Desktop\TestRenamer\DSC_3242.jpg
>
> Outcome : Flash Renamer 6.3 with specified files loaded as expected ready for renaming.
>
> So the problem is resolved and I can only assume it was an installation problem at my end. I'm sorry to have bothered you with this and thank you for the helping me to sort it out.
>
> Kind regards,
>
> Andy
>
>
>
>
>
// Dan
Andy wrote:
> Hi Dan
> I'm puzzled now. The test files are very real, and anyway prior to setting up the test folder I'd reproduced the problem without fail on numerous folders/files. Tonight I uninstalled 6.2 in readiness to try the debug version, then just out of curiosity I reinstalled 6.2. Now the context menu works as expected, loading files into Renamer the way it should. Perhaps the initial installation had failed in some way? (though it appeared to go OK)
>
> I decided to install the debug version anyway. Just selected two files :
>
> Here are the messages, in sequence :
> Command line = /l "C:\DOCUME~1\Andy\LOCALS~1\Temp\FlashRenTemp.txt" /k
> File to load: C:\Documents and Settings\Andy\Desktop\TestRenamer\DSC_3218.jpg
> C:\Documents and Settings\Andy\Desktop\TestRenamer\DSC_3242.jpg
>
> Load C:\Documents and Settings\Andy\Desktop\TestRenamer\DSC_3218.jpg
>
> Load C:\Documents and Settings\Andy\Desktop\TestRenamer\DSC_3242.jpg
>
> Outcome : Flash Renamer 6.3 with specified files loaded as expected ready for renaming.
>
> So the problem is resolved and I can only assume it was an installation problem at my end. I'm sorry to have bothered you with this and thank you for the helping me to sort it out.
>
> Kind regards,
>
> Andy
>
>
>
>
>
