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Subject: Re: Urgent

Date: Fri, 15 Jan 2010 22:46:08 +0100


I'm sorry to hear about your trouble. Since I don't know the details I can only offer you some basic help. Error 52 means "bad file name or number". My suggestion would be to make sure that all images being process are stored on your local disk and not anywhere else such as a network drive. Try various locations of both input and output.

I am however puzzled by you mentioning "dvd" since Exif Tag Remove is a program specifically for working with images, typically jpeg images. Also, I'm not sure how that runtime error can even occur. Are you sure you are using the right program for your task?

// Dan

Stacey wrote:
> To Whom It May Concern,
> I just purchased your Exif Tage Remover this morning and after an hour of trying to remove properties from a dvd, the product comes up with "run-time error 52" and I am suppose to have some product to a client this afternoon. Any thoughts?
> Stacey

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