RL Vision Knowledge Base
Support questions and answers for software by RL Vision.
Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.
Subject: Re: EXIF TAG REMOVER ERROR
Date: Mon, 01 Feb 2010 19:14:48 +0100Hello,
Please do the following:
* Open the start menu and choose run
* Type regedit and press enter
* Locate this key: HKEY_CURRENT_USER\Software\VB and VBA Program Settings\RL Vision\Exif Tag Remover
* Take a screenshot and send to me.
* Remove the above key.
By removing the key you will reset the program settings, and this should solve your problem. I would appreciate if you would send me a screenshot too. This way I can try to find the problem so I can fix it in the next version!
// Dan
Pilar Gómez wrote:
> Hello,
>
> I purchased the software last september 14th 2009, and it has been working ok until now. I can´t open the software, a window reporting "Error 54 File name or number incorrect" appears when trying to open it.
>
> Please, give some advice.
>
> Thank you in advance
>
> Pilar
>
>
>
>
>
>
>
Please do the following:
* Open the start menu and choose run
* Type regedit and press enter
* Locate this key: HKEY_CURRENT_USER\Software\VB and VBA Program Settings\RL Vision\Exif Tag Remover
* Take a screenshot and send to me.
* Remove the above key.
By removing the key you will reset the program settings, and this should solve your problem. I would appreciate if you would send me a screenshot too. This way I can try to find the problem so I can fix it in the next version!
// Dan
Pilar Gómez wrote:
> Hello,
>
> I purchased the software last september 14th 2009, and it has been working ok until now. I can´t open the software, a window reporting "Error 54 File name or number incorrect" appears when trying to open it.
>
> Please, give some advice.
>
> Thank you in advance
>
> Pilar
>
>
>
>
>
>
>
