RL Vision Knowledge Base
Support questions and answers for software by RL Vision.
Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.
Subject: Re: Problems
Date: Thu, 24 Apr 2008 19:54:43 +0200Hi,
Yes, please send me one of the problem images and I will take a look at it!
// Dan
*****@***** wrote:
> Hi there.
>
> I tested your "Exif Tag Remover" but it does'nt work with some jpg files.
>
> We can open the jpeg image on Vista but not on XP. If we remove all tags
> from the jpeg (on a Vista PC) we have no problems.
>
> The problem is, that some tags causes an error. The image is saved in
> Photoshop CS3.
>
> I therefore downloaded your Exif Tag Remover - but It doesnt work. See
> attached image.
>
> If you want to test (or correct the problem) yourself, I can forward the
> image, which cause the problem, to you.
>
> Thanks
> Steen
>
>
>
>
>
>
>
>
>
>
>
Yes, please send me one of the problem images and I will take a look at it!
// Dan
*****@***** wrote:
> Hi there.
>
> I tested your "Exif Tag Remover" but it does'nt work with some jpg files.
>
> We can open the jpeg image on Vista but not on XP. If we remove all tags
> from the jpeg (on a Vista PC) we have no problems.
>
> The problem is, that some tags causes an error. The image is saved in
> Photoshop CS3.
>
> I therefore downloaded your Exif Tag Remover - but It doesnt work. See
> attached image.
>
> If you want to test (or correct the problem) yourself, I can forward the
> image, which cause the problem, to you.
>
> Thanks
> Steen
>
>
>
>
>
>
>
>
>
>
>
