RL Vision Knowledge Base
Support questions and answers for software by RL Vision.
Note: This is an archived discussion. Any bug, problem or suggestion mentioned here is likely to have been fixed since it was written.
Subject: Re: [Fwd: Product not working]
Date: Wed, 07 Jul 2010 17:56:08 +0200Hi again,
Can you tell me exactly what the error message say. A screenshot would be helpful. (include the main window too)
Also tell me this what Windows and Office versions you have.
If possible you are welcome to send me the word document and I will have a look at it.
// Dan
Marty wrote:
> I did select the lines that were duplicate and also under select checked every one except first copy or something like that, and then hit the save button and got an error message saying that the file could not be saved. I attempted to change file names, close the program and restart it, and even tried making another directory to place the file. Always getting the file could not be saved error message.
>
> Marty
>
>
>
>
> -------Original Message-------
>
> From: Dan
> Date: 7/6/2010 4:44:19 PM
> To: *****@*****
> Subject: Re: [Fwd: Product not working]
>
> Hi,
>
> After the program has found the duplicates, you must use the "select
> button" to select the duplicate lines you want to remove. Then save the
> file.
>
> If this does not work, then tell me exactly what you are doing and what
> is happening.
>
> // Dan
>
>
> >
> > -------- Original Message --------
> > Subject: Product not working
> > Date: Tue, 06 Jul 2010 14:26:51 -0400 (Eastern Daylight Time)
> > From: Marty <*****@*****>
> > Reply-To: *****@*****
> > To: <*****@*****>
> >
> >
> >
> > Followed directions and made payment entered key. Founjd all the
> > duplicates in the word doxument I was looking for but the program will
> > not save the file taking out the duplicates.. Any suggestions or did I
> > just spend $25.00 for nothing?
> >
> > Please help
> > Marty
> >
> > FREE Animations for your email - by IncrediMail! Click Here!
> >
> >
> >
> FREE Animations for your email - by IncrediMail! Click Here!
Can you tell me exactly what the error message say. A screenshot would be helpful. (include the main window too)
Also tell me this what Windows and Office versions you have.
If possible you are welcome to send me the word document and I will have a look at it.
// Dan
Marty wrote:
> I did select the lines that were duplicate and also under select checked every one except first copy or something like that, and then hit the save button and got an error message saying that the file could not be saved. I attempted to change file names, close the program and restart it, and even tried making another directory to place the file. Always getting the file could not be saved error message.
>
> Marty
>
>
>
>
> -------Original Message-------
>
> From: Dan
> Date: 7/6/2010 4:44:19 PM
> To: *****@*****
> Subject: Re: [Fwd: Product not working]
>
> Hi,
>
> After the program has found the duplicates, you must use the "select
> button" to select the duplicate lines you want to remove. Then save the
> file.
>
> If this does not work, then tell me exactly what you are doing and what
> is happening.
>
> // Dan
>
>
> >
> > -------- Original Message --------
> > Subject: Product not working
> > Date: Tue, 06 Jul 2010 14:26:51 -0400 (Eastern Daylight Time)
> > From: Marty <*****@*****>
> > Reply-To: *****@*****
> > To: <*****@*****>
> >
> >
> >
> > Followed directions and made payment entered key. Founjd all the
> > duplicates in the word doxument I was looking for but the program will
> > not save the file taking out the duplicates.. Any suggestions or did I
> > just spend $25.00 for nothing?
> >
> > Please help
> > Marty
> >
> > FREE Animations for your email - by IncrediMail! Click Here!
> >
> >
> >
> FREE Animations for your email - by IncrediMail! Click Here!